FinTech App Design
THE JOB
As part of the design team at this FinTech scale-up, I am responsible for everything the ‘Purchase’ section. This involves adding your card to a native wallet, activating your card for a desired retailer and setting your payment options, as well as many of the account level settings.
On top of BAU we’re continually launching new features and upgrading our user experience. Customer research has been the foundation for all my work, ensuring we build trust and understand their needs.
Video credit: Nicky Mawdesley
During my time at Zilch I have worked on some chunky 0-1 projects.
These are some of my highlights…
Network Switch Project
When the business decided to migrate from Mastercard to Visa, I worked with the teams responsible for every aspect of updating and notifying customers, aiming for a seamless and pain-free transition.
Physical Card Launch
In a world full of digital-first banks, a tangible bank card is still King, with 70% of in-store transactions still being done on card. In 2025 we launch Zilch’s first physical card, with in-app ordering and card management.
New Homepage
My first major project was to design a brand new app section, serving as a “financial dashboard” and place to house useful settings. Some of the work had already begun, but I had plenty of space to put my stamp on things.